Business data from Google Business Profile, checked 2026-09-21. Facts from the business's own website were fetched 2026-07-20.
Most jobs complete on schedule with crews who show up on time, explain their work, and clean up after themselves. Staff named in positive reviews praised for politeness and professionalism. Patio overlays, driveway replacement, and concrete leveling are handled competently at competitive rates.
Problems arise when initial scope gets reinterpreted or warranty issues emerge: one recent case involved utility damage, slope issues, and height clearance misaligned from agreement, with follow-up work abandoned mid-resolution. Another involved sealer failure on a stamped patio with extended non-response.
All three reviews are five stars. Evidence is limited to brief comments praising work quality, with no details on specific services, pricing, or timeline.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Ebony Outdoor Living has earned strong marks for completed decks, patios, and screened porches across the Charlotte and Indian Trail area. Owners describe a professional team that delivers polished work and maintains daily cleanup. The core experience follows a clear process from consultation through final walkthrough, with attention to detail consistent across phases. Screened porches and 3-season sunrooms feature prominently in recent work. Reviewers often name crew leads like the team and highlight responsiveness during active construction. However, some prospects have faced delays receiving initial quotes after in-home consultations, which a few felt undermined trust before projects began.
Last updated 2026-09-21