What should I ask about before scheduling foundation work?

Confirm that all required permits (such as county building permits) will be obtained and issued before crew dispatch. Get the rescheduling policy and payment terms in writing, and clarify what happens if the company cannot perform on the scheduled date.

Does Ram Jack offer warranty checks after work is complete?

Yes, the business follows up with warranty letters and has performed warranty checks on existing foundation work, including site measurements.

Ram Jack Charlotte

Updated 2026-09-21 · 4,645 reviewed · 254 listed · Scored from 81 Google reviews · How we rank ›

4.5(81) 74 composite score See reviews on Google ✓ Google-verified

Foundations & SlabsDriveway Installation & RepairMasonry ContractorPatios, Walkways & Pool DecksPaving Contractor

Location: Huntersville
Services: Foundations & Slabs, Driveway Installation & Repair, Masonry Contractor
Reviews: 81
Ranking: #54 in Foundations & Slabs
Best for: Homeowners seeking foundation repair who want a clear, honest assessment before committing to work.

Business data from Google Business Profile, checked 2026-09-21.

What do recent reviews say?

Most customers praise the sales team, particularly the team, for clear explanations, fair pricing, and confidence-building consultation. Work completion and crew professionalism earn consistent five-star marks. Two recent one-star reviews reveal systemic failures: crew sent before a required building permit was issued (despite explicit advance notice), poor communication during rescheduling, and a 50% upfront payment demand after the delay. Owner the team declined to engage and did not respond to corporate escalation.

Staff follow-up and warranty checks have reversed at least one earlier complaint into a strong five-star recovery. The tension is between strong frontline and execution quality on one side and management communication breakdowns and compliance gaps on the other.

Praised for

knowledgeable and transparent sales assessments
professional crew execution and cleanup
fair pricing and honest advice
responsive and detail-focused initial consultation
warranty follow-up and aftercare

skilled-craftsmanshipresponsive-communicationprofessional-crewaccurate-quotesfair-pricing

Best for: Homeowners seeking foundation repair who want a clear, honest assessment before committing to work.

What are they good at?

The team and sales team known for transparent, thorough assessments
fair pricing without high-pressure upselling
professional crew with attention to site cleanup
experienced in helical pier and foundation repair

How it compares

Rated 4.5 against a 4.78 average across the 101 foundations & slabs businesses listed here.
Has more Google reviews than 92% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 70

Review volume 83

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

Rating breakdown

FAQ

What should I ask about before scheduling foundation work?: Confirm that all required permits (such as county building permits) will be obtained and issued before crew dispatch. Get the rescheduling policy and payment terms in writing, and clarify what happens if the company cannot perform on the scheduled date.
Does Ram Jack offer warranty checks after work is complete?: Yes, the business follows up with warranty letters and has performed warranty checks on existing foundation work, including site measurements.

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Ram Jack Charlotte

What do recent reviews say?

What are they good at?

How it compares

How we scored this

Rating breakdown

FAQ

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